Support Staff


Job Title: Support Staff

Full Time FTE

Union Category: XII

Location: Duluth, Minnesota

Salary: $14.01 per hour

Benefit Eligible - Yes


DUTIES:  Provide front desk/reception support in busy community mental health center.  Duties include answering phones; scheduling appointments; processing referrals; provide provider support; data entry; maintaining computerized scheduling system; checking in clients & completing client paperwork; greet & provide information and assistance to clients & visitors.

Proposed work hours would be between 8:00-7:00 pm Monday - Friday with a maximum of 40 hours a week.  

MINIMUM QUALIFICATIONS:  High school diploma or General Education Degree (GED).  One to two years experience in an office setting performing a variety of duties. Excellent communication skills and the ability to appropriately assist persons who may be experiencing mental health problems who present at the front desk. Moderate typing skills, experience with Microsoft Office and general office equipment. Ability to work in a fast-paced office environment, excellent customer skills, and able to prioritize workload to meet deadlines.  Attention to detail is a must.

DESIRED QUALIFICATIONS:  Two-four years office experience in a health care setting specifically dealing with reception functions. Recognizes customer service as a high priority.  Ability to work both independently and as a team member with good organizational skills.

FILING APPLICATIONS:  APPLICATIONS MUST BE RECEIVED OR POST-MARKED BY THE CLOSING DATE: Open Until Filled  Job applicants must meet all minimum qualifications.  It is the responsibility of the applicant to verify that applications are on file on or before the closing date.

The Human Development Center

Equal Opportunity / Affirmative Action Employer

Employer Minorities Encouraged to Apply